1. Who we are
Orvion (the "Company", "we", "us", "our") supplies reference compounds and research-grade peptides to qualified researchers, laboratories, and educational institutions. Our products are chemical reference materials sold for in-vitro laboratory research and analytical use only.
2. Eligibility and intended use
By placing an order you represent and warrant, on a continuing basis, that:
- You are at least 21 years old and have full legal capacity to enter into this contract.
- You are a qualified researcher, scientist, laboratory, academic institution, or other professional purchasing these products solely for bona fide in-vitro laboratory research, analytical reference, or educational purposes.
- You will not administer, ingest, inject, inhale, apply, or otherwise introduce any product into a human or animal body, and you will not resell, supply, or transfer any product to any person who you know or reasonably suspect intends to do so.
- You will handle, store, label, and dispose of every product in compliance with all applicable laws, regulations, and laboratory-safety best practice in your jurisdiction.
- You are solely responsible for verifying that the import, possession, and use of each product is lawful where you are located. We do not give legal advice and make no representation about legality in your jurisdiction.
We reserve the right to refuse, cancel, or refund any order, at our sole discretion and without explanation, including where we suspect any breach of these terms.
3. Not for human or veterinary use
None of our products are pharmaceuticals, medicines, supplements, cosmetics, or food. They have not been evaluated or approved by the MHRA, FDA, EMA, or any other regulator for human or animal use. They are not manufactured under GMP for human medicines. Any use other than properly controlled in-vitro laboratory research is a misuse of the product and is entirely at the user's own risk.
4. Orders, pricing, and acceptance
- All listings are an invitation to treat, not an offer. A contract is formed only when we accept your order by dispatching the goods. Until that point we may decline, cancel, or amend the order for any reason.
- Prices are shown in GBP (£) unless stated otherwise and are exclusive of taxes, duties, and shipping.
- We make every reasonable effort to ensure pricing and product information is accurate, but we are not liable for typographical errors, mispricing, stock errors, or out-of-date information. Where an obvious pricing error is identified we may cancel the order and refund any payment taken.
- You are responsible for any import duties, customs charges, or local taxes payable on receipt.
5. Payment
Payment is taken in full at checkout via our payment processors. By submitting payment details you authorise us and our processors to charge the full order amount, including shipping and applicable taxes. We do not store full card numbers on our servers.
6. Shipping, risk, and title
Shipping timelines and methods are described on our Shipping page. Title in the goods passes to you on full payment. Risk passes to you on delivery to the address you provide, or to your nominated carrier where you arrange your own collection.
7. Returns, refunds, and damaged shipments
Because our products are temperature-sensitive chemical reference materials whose integrity cannot be verified once they have left our cold chain, we do not accept returns of opened, used, or temperature-exposed product. Damaged-on-arrival and lost-in-transit claims are governed by our Refunds & Returns Policy, which forms part of these terms.
8. Acceptable use of this website
You agree not to:
- Use the site or any product for any unlawful, harmful, or fraudulent purpose.
- Attempt to gain unauthorised access to any part of the site, our systems, or another user's account.
- Scrape, mirror, frame, or reverse-engineer the site beyond what is necessary for normal browsing.
- Upload or transmit any malware, exploit, or content that infringes third-party rights.
- Misrepresent your identity, credentials, or intended use.
9. Intellectual property
All content on this site (text, images, branding, layouts, source code, product photography, lab-report formatting, and copy) is owned by us or our licensors and is protected by copyright, trade-mark, and database rights. You may not copy, republish, or commercially exploit any of it without our prior written consent.
10. Disclaimer of warranties
Save for any non-excludable statutory rights, all products and content are supplied "as is" and "as available" without any warranty of any kind, whether express, implied, statutory, or otherwise, including any warranty of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, or non-infringement. Certificates of analysis describe the specific batch tested and do not constitute a guarantee of any specific research outcome.
11. Limitation of liability
To the fullest extent permitted by law:
- We exclude liability for any indirect, incidental, consequential, special, exemplary, or punitive loss; loss of profit, revenue, business, goodwill, anticipated savings, data, or research output; and any loss arising from your use or misuse of any product (including any harm caused by introducing a product into a human or animal body in breach of these terms).
- Our aggregate liability to you arising out of or in connection with any product, order, or these terms is limited to the price you paid for the specific product giving rise to the claim.
- Nothing in these terms limits any liability that cannot lawfully be limited, including liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.
12. Indemnity
You agree to indemnify, defend, and hold harmless Orvion, its directors, employees, agents, and suppliers from and against all claims, demands, losses, damages, fines, penalties, and reasonable legal fees arising out of or related to: (a) your breach of these terms; (b) your misuse of any product, including any human or animal use; (c) your violation of any law or third-party right; or (d) your negligent or wrongful acts or omissions.
13. Force majeure
We are not liable for any delay or failure to perform caused by events outside our reasonable control, including carrier failure, customs delay, supplier shortage, severe weather, strikes, war, civil unrest, pandemic, or government action.
14. Privacy
Your personal data is handled in accordance with our Privacy Policy, which forms part of these terms.
15. Changes to these terms
We may update these terms at any time. The version in force at the time you place an order governs that order. Continued use of the site after changes are posted constitutes acceptance of the updated terms.
16. Governing law and jurisdiction
These terms and any dispute arising out of them are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, save that we may bring proceedings in any jurisdiction where you are located to enforce our rights.
17. Severability and entire agreement
If any clause of these terms is held unenforceable, the remaining clauses continue in full force. These terms, together with the Privacy Policy, Shipping Policy, Refunds & Returns Policy, and Research Use Disclaimer, constitute the entire agreement between you and us regarding their subject matter and supersede any prior agreement.
18. Contact
Questions about these terms: legal@peptideslabuk.com.